SMS Tourism is a VCA trademark

VCA - SMS Tourism

THE FRENCH MARKET

French market at a glance

Figures

  • Area: 551 500 sq km
  • Population: 65 951 000 (july 2013)
  • Capital: Paris
  • Large cities: Marseille, Lyon, Toulouse, Nantes, Lille
  • GDP: US$ 2, 273 trillions
  • World Rank: 10
  • GDP PPP: US$ 35, 700

Source: www.cia.gov/library

Travel agencies

French market dispatch of travel agencies

The most part of the travel agents (3 800) have joined a network.

The main networks are:

  • - AS Voyages (Afat – Selectours): 1200 shops
  • - Tourcom: 600 shops
  • - Manor (corporate): 220 shops
  • - Carlson Wagonlits Travel: 500 shops
  • - Thomas Cook*: 349 shops
  • - TUI*: 326 shops
  • - CEDIV: 200 shops

* It is likely that the number of TC and TUI outlets will decrease in the near future as both organisations recently sold assets.

Current market trend: increasingly travel agencies seek to work directly with hotels and DMCs and prefer to bypass tours operators. Therefore it is imperative to make sales calls to travel agencies and to attend B2B trade fairs in order to familiarize them with our customers' products.

The local market: Some of the leadind actors

Corporate

Leisure

Tailors-made

Groups specialists / Works councils / Mice companies

OTA



SMS Profile

SMS Profile

SMS belongs to VCA Tourisme, the French leading company for outsourced sales forces and commercialisation.
VCA's Turnover 2013: 1 100 K€

Since 17 years, VCA supplies sales forces or represents Tourism Boards, Rent-a-car company, airlines and tours operators.

VCA's Main customers:

Sales office & helpdesk since 17 years for Avis.

About 3200 sales calls in 2013 to Mice Companies, Group Specialists and Works Councils.

We cover the entire French territory including Paris and the Provinces with:

Markets coverage

Management

Two tourism & airline experienced executives

Philippe Bourgès

Career (Extract)

  • 2009-2012: Air Seychelles - European Markets Manager
  • 2004-2007: Corsairfly - Indian Ocean Markets Manager
  •  

Summary

  • Strong experience of the French, Belgian and Swiss markets.
  • Very demanding as far as the quality of service and results are concerned.

Olivier Moracchini

Career (Extract)

  • 2006: CEO of VCA Tourisme
  • 2004-2006: Star Airline - VP Marketing
  • 2001-2004: Look Voyages - VP Marketing

Summary

  • A career dedicated to Tourism with several top management positions.
  • Result-orientated to meet clients budgets and requirements.

Our added values

Our partners

Sales & Marketing Services Tourism.

How it Works ?

Our commiments

The services we can propose you:

A commercial & marketing representation

Sales calls:

Contracting and promotion:

A bad organisation can not implement the right strategy.

Only 1 contact: an experienced sales manager for each customer regardless the number of properties in the portfolio.

According to the segments targeted, we will supply sales managers (full or part time) for Group Specialists, Mice and Works Councils.

Marketing Business Plans

SMS will supply detailed marketing business plans on a 3-year period targeting:

These documents will guide our actions to promote your company and will remain a reference for your control and satisfaction.

Every year, we will adjust them according to market trends and we will send you an updated version.

Services

Market Research Analysis

Benchmarking

Monthly activity Reports

Marketing Support

Translation into French of your documents (with additional cost).

Services à la carte

Support to your representation offices: bringing our expertise of the French market with local resources.

Sales calls to targeted travel agencies / tour operators / MICE agents.

Market analysis: performances of tour operators.

Benchmarking

Attending the trade fairs: IFTM Paris Top Resa, ILTM Cannes…

Translation into French of your documents (eNewsletters, flyers, brochures…).

Communication: emailings, PR conferences, Press kit…



Our Clients

Clients

Clients

1001 Events - UAE and Oman

The head office of 1001 Events in Dubai gathers a team of 35 people and works closely with the offices of Abu Dhabi (3 people) and Muscat (5 people) where 1001 Events is present in recent years.

1001 Events is your partner to organize your event in Dubai, Abu Dhabi, and in other states of the United Arab Emirates and the Sultanate of Oman.

Meetings, Incentives, Conferences and Events, we work with you hand in hand from the launch phase, for inspection trips, planning and developing strategies until we achieve excellence in the delivery. At each step, we will share our ideas, the result of our brainstorming sessions and creativity to give you an extra edge over your competitors.

The branch "Holidays 1001" welcomes groups and individual with the same standards of quality and service. An experienced French speaking team is at your service to meet your demands. For FIT, the site B2B 1001 Events offers real-time rates of 200 hotels in Dubai but also the opportunity to book a program, a transfer or a vehicle.

http://www.1001events.com/

Monpays Tours - Ethiopie voyage

Presentation brochure

http://www.ethiopievoyage.net/

Bhainsrorgarh Fort

A Boutique Heritage Hotel in Rajasthan.

Presentation brochure

http://www.bhainsrorgarh.com/

Jamtara Wilderness Camp

Situated in the Village of Jamtara, near Pench National Park (India).

Presentation brochure

http://www.jamtarawilderness.com/

La Résidence Hôtel & Spa

Experience the personalized service and charm of a boutique hotel at La Residence Hotel & Spa, a luxury hotel located just 85 km from Addis-Ababa, in Adama (Ethiopia).

Presentation brochure

http://www.laresidence-hotel.com/default-en.html

The Sarai at Toria

The Sarai at Toria is the vision of a husband and wife partnership with a passion for wildlife and conservation.

Presentation brochure

http://www.saraiattoria.com

Kihaad Maldives 4*+ the first hotel Natural Reserve

Kihaad Maldives is located on Baa atoll, in front of Anifaru bay, famous for its marine park, declared first Biosphere Reserve in Maldives by UNESCO.

During 1 year, SMS was in charge to launch this new resort on the French market. We brought our expertise of the local market and participated to brainstormings about product.

In few months, we signed contracts with the main tours operators, eithers wholesellers (Exotismes, Thomas Cook, Tourinter-Passion des îles, Solea), Online Travel Agents (Karavel, Hotelissima, Cercle des Vacances), diving specialists (One Way Bleu, Tourisport) or tailor-made agents (Aya, Privilèges Voyages…).

http://www.kihaad.com/en/

Gold Zanzibar 4*+

Hotel Gold Zanzibar is a new oasis of elegance and refinement.

Opened in December 2012, the property charged SMS for its commercialization.

Located on the North West coast, this mid-range capacity property (67 units) is built on one of the most beautiful beach of the island with white powered sand and low tides. Our customers can enjoy the pristine water of the Indian Ocean all the daylong.

The hotel has cleverly mix modernity and tradition in its architecture and amenities.

Le Flamboyant Spa offers treatments from 3 to 6 days which allow to evacuate both fatigue and stress. Gold Zanzibar chose Products Healing Earth, from organic agriculture and manufactured in South Africa.

Fact Sheet

http://www.goldzanzibar.com/

Avis

VCA is in charge of the sales office and helpdesk in France. Every year, more than 3 500 sales calls are performed. When a travel agent calls Avis, it is VCA's team who replies.

http://www.avis.com/

Air Austral

Air Austral is the leading airline on the route Paris – La Reunion and on Indian Ocean network. Twice a year, VCA is updating thousand of travel agencies with company' new information to enhance Airline's visibility among the trade.

http://www.air-austral.com/

Tourism Board of Mexico

Every year, VCA organises roadshows, workshops and trade evenings for the Tourism Board of Mexico (CPTM).

http://www.visitmexico.com/

Jet Airways

Jet Airways has decided to launch a new direct service from Paris to Mumbai in May 2014. This international airline chose VCA to promote its first flight from France. VCA announced this great news to all travel agents by visiting each of them.

http://www.jetairways.com/

Kuoni

Kuoni is one of the leading tour operator in France. VCA is in charge of the sales calls to the Works Councils in Paris area.

http://www.kuoni.fr/

British Airways

When British Airways wants to increase its visibility in the Provinces, it asks VCA to make sales calls to the local travel agents.

http://www.britishairways.com/

La Française des Circuits

http://www.lafrancaisedescircuits.biz/

Le Puy du Fou

http://www.puydufou.com/

Croatia

For promoting Croatia, VCA proposed an original and economical operation: to have 80 sales calls to travel agencies made by students in Tourism School. Selection, training, briefing, animation, inspection and reporting was completed successfully by VCA.

http://croatia.hr/

Turkish Airlines

Turkish Airlines has ambitious plans for its development in France, especially in the southern city of Marseille. VCA organizes recurrent sales calls to the travel agents located within the trading area of Marseille's airport.

http://www.turkishairlines.com/

Air Caraïbes

Air Caraïbes is the leading airline to the French West Indies, Guadeloupe & Martinique. VCA participates to this success by visiting travel agents, providing staff on the airline's stand during trade fairs and organizing workshops.

http://www.aircaraibes.com/